Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify a single person. We may collect your personal information such as your name and email address when, for example, you sign up to receive our exchange updates and regular website updates.
SamKnows strongly believes in the importance of keeping users' personal information private. SamKnows will never use your information for any use beyond that stated or the permissions given to us.
Disclosure to Third Parties
SamKnows will not share your personal details with third parties unless you have granted us explicit permission to do. It may, however, become necessary — by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence — for SamKnows to disclose your personal information. We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale, we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
SamKnows takes administrative, technical, and physical precautions to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
User Broadband Tools
If you carry out an availability check, exchange location check, or use our mapping engine, we will only use your location, postcode, or phone number entered for the purpose of carrying out that check and further checks of your line. This information is essential for finding out which services are available to you. Phone numbers and postcodes may be cached for the purposes of performing faster checks should someone check with the same or similar details, but these will be stored for a maximum of fourteen days only.
Server Logs and Cookies
Most web browsers automatically accept cookies, but you can alter your browser settings to prevent automatic acceptance, if you prefer. If you opt not to receive our cookies, we cannot guarantee that your experience with our website will be as quick or responsive as if you do receive cookies.
Users of SamKnows.com have certain rights under your country's Data Protection Legislation. You can, for instance, ask to be told what information we hold about you in our databases. SamKnows will provide you with all of the details that we hold about you, both online and offline, upon request. In order to request this information, please contact us by sending an email to firstname.lastname@example.org.
Changes to this Policy